RefreshBrief
Pricing

Manager-level approvals.
No procurement cycle.

Every plan stays within a typical IT Director's direct purchase authority. Annual and multi-year contracts available.

Starter
$1,800 /year

Ideal for a first pilot or smaller fleet. No budget approval required.

Start free trial
  • 2 refresh campaigns / year
  • Up to 1,000 employees per campaign
  • Upgrade Narratives (email + PDF)
  • Migration Checklists (3 templates)
  • Best Practices Library access
  • Logo & brand colors
Most popular
Professional
$3,600 /year

For IT teams running multiple refresh waves with full comms programs.

Start free trial
  • 5 refresh campaigns / year
  • Up to 5,000 employees per campaign
  • Email, PDF, and portal outputs
  • Unlimited custom checklists
  • Completion tracking dashboard
  • Automated reminder cadences
  • Campaign analytics
  • Priority support
Enterprise
Custom

For large programs, ITSM integration, and white-label delivery needs.

Talk to sales
  • Unlimited campaigns & employees
  • ServiceNow & Jira SM integration
  • White-label option
  • SSO / SAML authentication
  • Custom template builder
  • Dedicated CSM
  • Multi-year contract pricing
  • VAR partner portal included

Feature comparison across plans

Feature Starter Professional Enterprise
Refresh campaigns per year 2 5 Unlimited
Employees per campaign 1,000 5,000 Unlimited
Upgrade Narratives (email + PDF)
Portal-embeddable narratives
Migration Checklists 3 templates Unlimited Unlimited
Completion tracking dashboard
Automated reminder cadences
Campaign analytics
Best Practices Library
Brand customization Logo + colors Logo + colors + custom message Full template builder
Support Standard Priority Dedicated CSM
ITSM integration (ServiceNow, Jira)
SSO / SAML
White-label option
VAR partner portal
Multi-year discount

Pricing questions

Do you offer a free trial?

Yes. The Starter and Professional plans include a 14-day free trial — no credit card required. You can generate up to 25 sample upgrade narratives during the trial to see what the platform produces for your specific fleet.

Can I switch plans later?

Yes, at any time. Upgrading is immediate. Downgrading takes effect at the next renewal.

How are campaigns counted?

A campaign is a single refresh wave — one configuration of outgoing and incoming devices, distributed to one batch of employees. Most enterprises run 1-3 campaigns per year aligned with their hardware procurement cycles.

What happens if I exceed the employee count in my plan?

We'll let you know before any overage and offer a one-time upgrade or a per-employee top-up. We don't surprise-bill.

Is there a discount for multi-year contracts?

Yes. The Enterprise tier includes multi-year pricing. We're happy to discuss for Professional as well — talk to sales.

Can VARs purchase on behalf of customers?

Yes. VARs can purchase the VAR Partner per-device pricing independently of any customer subscription. The two are separate products that compose well together.

Ready to change how your organization
experiences device refreshes?

Start with a free trial — no credit card, no commitment, no IT ticket required.